Channel Manager Retail at MTN Nigeria


MTN Nigeria is recruiting for

Job Title: Channel Manager Retail

Department: Sales and Distribution
Location: Lagos
Job Description: 
Retail Channel Management, Development and Growth
  • Develop and integrate retail strategy with that of overall Sales & Distribution strategy
  • Develop a criteria for signing up and grading retail players
  • Oversee updated database of retail participants and monitor for integrity
  • Ensure retail participants are equipped with knowledge of MTN products for seamless exchange with the ultimate consumers
  • Identify training needs and implement training interventions with support of HR learning and development
  • Ensure retail channel provides optimal visibility for MTN brand with the outlets portraying the look and feel
  • Ensure retailers provide positive subscriber experience at point of purchase
  • Initiate  trade promotional activities to achieve push and pull effects
  • Implementation channel reward and recognition initiatives
  • Ensure optimal territorial coverage by field personnel
  • Build and maintain relationship with  formal retailers and drive relationship building initiatives by field teams
  • Ensure resolution of retailer queries and complaints
 Channel performance Management and Monitoring.
  • Develop evaluation and performance criteria of retail sales
  • Allocate  sales targets and monitor performance
  • initiate plans to facilitate target achievement
  • Monitor channel profitability
  • Performance of channel demand planning for optimal product availability
 MTN Service Centres and Connects
  • Provide a holistic service to the Service Centres and Connects
  • Implement tactical initiatives to gain entry into the SCs and Connects and increase sales
  • Set sales targets and monitor sales performance
  • Deploy and monitor early warning procedures and mechanism to protect MTN interest.
 Job Conditions: Standard MTN Conditions Travel – local
Reporting To: Senior Manager, Sales Channels
Required Skills:
  • B.Sc in a related discipline preferably Commerce
  • 5 years retail management experience which includes 3rd party, franchising management
  • 3 years experience in co-ordinating and facilitating a single point of access.
  • Experience in financial management and profitability of SME.
Employment Status : Permanent
Qualification: 
  • B.Sc in a related discipline preferably Commerce

To apply online, click here:

http://careers.mtnonline.com/vacancies.asp?deptid=10&id=1791

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