Graduates Recruitment at Globacom Nigeria


Hausa Speaking Graduates

Post Date: 2012-05-01
Desired Course(s): Not Specified
Application Deadline: May 15, 2012
Experience: 0 yrs
Job Status: fulltime
Location: Abuja,Lagos,Rivers
As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port Harcourt and Lagos.
Job Title: Hausa Speaking Graduates
 Responsibilities:
  • Attending to customers over the phone
  • Providing information and resolving customers’ issues
  • Escalating customers’ queries to appropriate units for prompt resolutions
  • Capturing customers’ details on the system
 Qualifications:
  • BSC or HND in any field
  • Must have completed the National Youth Service Corps Programme.
  • Not more than 30 years of age
  • Excellent spoken English
  • Fluency in Hausa Language
  • Good communication skills.
  • Excellent interpersonal relations and attitude
  • Friendly disposition, charming character and admirable personality
  • Must be computer literate
Method of Application
Qualified candidates should apply below or e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com .
Only shortlisted candidates will be contacted.
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