Fladio International Nigeria Limited (ediaro.com) – Terms and Conditions

Fladio International Nigeria Limited (ediaro.com) – Terms and Conditions

 Welcome to ediaro.com (a Member of Fladio International Nigeria Limited).  To access and use this website, you are subject to the following terms and conditions:

 In General                                                                                                                                                     

ediaro.com is operated by Fladio International Nigeria Limited, a company statutorily incorporated in Abuja, Nigeria under the Nigeria Companies and Allied Matters Act (CAMA) 1990. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by ediaro.com (the “Linked Sites”). ediaro.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Copyright, Trademark, and Standards Policies Disclaimer

This site contains copyrighted materials, trademarks, service marks, trade dress, and other proprietary information owned by ediaro.com.

All content on this site, including text, graphics, icons, images, and software, is the property of ediaro.com. The content and software on this site may be used as a shopping resource. Any other use of materials on this site (including reproduction, modification or distribution) without the prior written consent of ediaro.com is strictly prohibited.

The reproduction of items supplied by seller on our website is strictly prohibited and protected by copyrights law.

ediaro.com is a provider of space for shopping. ediaro.com cannot and does not exercise editorial control over such content. Neither ediaro.com nor any of its officers, directors, employees, or agents, or any third party content providers, merchants, sponsors, or licensors guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. Under no circumstances shall ediaro.com (or any of its officers, directors, employees, or agents) be liable for any loss or damage caused by a user’s reliance on information obtained through ediaro.com. It is your responsibility to evaluate the information, opinion, advice, or other content available through ediaro.com.

 Applicable Law

This site is created and controlled by ediaro.com in the Federal Republic of Nigeria, and the laws of Nigeria will govern these disclaimers and orders placed with ediaro.com, without giving effect to any principles of conflict of laws. ediaro.com reserves the right to make changes to our site, disclaimers, and policies at any time.

 Privacy Policy                           

By using this Website, you consent to the described therein and warrant that all data provided by you is accurate. At ediaro.com, complete security and privacy of our customers and data is of great importance to us. We would not share your information with a third party, except when necessary by Law. We want you to have as much faith in the security of your transactions as you do for our products and services.

 We realize how important it is to securely store any information that you provide. ediaro.com maintains the highest levels of security software currently available for online transactions. We use high-level SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize this encryption during the online checkout process, including the acceptance of your credit card information.

 Our Secure Server will encrypt and protect your financial and personal information from the time of the transaction. You can therefore be rest assured that we take the privacy and security of your payment and personal details very seriously.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence. ediaro.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of ediaro.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by ediaro.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ediaro.com or its licensors. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of ediaro.com.

ediaro.com  Community Areas

Registration

ediaro.com reserves the right to close accounts or refuse service if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way.

If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.

Submission of material

By submitting images and text to us, you grant ediaro.com the royalty-free right and license, to use your images and supporting text, to reproduce, modify, edit, adapt, publish, distribute and display such material (in whole, or part) worldwide and/or to incorporate it in other forms, media, or technology now known, or later developed for marketing and promotion purposes. You also acknowledge that ediaro.com is not obliged to publish any material submitted by you on any ediaro.com publication.

N.B. Please contact us if you wish your images and/ or text not be used in our marketing and promotional activities.

We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).

In certain circumstances ediaro.com may also share your contribution with trusted third parties.

Failure to comply

If you fail to abide by these Community Rules you may be sent an email which informs you why your contribution has been refused or edited. This email will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.

This action may include any content posted by you being checked before allowed to go on the site or a temporary or permanent suspension of your ability to participate in any or all areas of ediaro.com.

ediaro.com reserves the right to delete any contribution, or take action against any ediaro.com account, at any time, for any reason.

If you do not want to grant ediaro.com the permission set out above on these terms, please do not submit or share your contribution on the Community website.

Terms of Sale

How a contract is formed between you and us

Using Our Website:

After placing an order on Our Website, you will receive a Confirmation Email. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy the product(s) you have ordered. All orders are subject to acceptance by us.

Orders will only be accepted by us upon dispatch of the product(s) you have ordered. We will confirm such acceptance to you by sending you an email which confirms that the order has been dispatched (“Dispatch Confirmation”).

The contract will be formed when we send you the Dispatch Confirmation, unless we notify you that we do not accept your order or if you have cancelled it.

By placing an order you are offering to purchase a product OR service on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Nigeria and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with ediaro.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. ediaro.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email or phone and we will confirm the identity of the party which you have contracted with. This will usually be Ediaro.com or may in some cases be a third party. Where a contract is made with a third party Ediaro.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

1.     Our Contract

When you place an order, you will receive an acknowledgement e-mail or phone confirming receipt of your order: this communication will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we provide you with confirmation by e-mail or phone that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

2.     Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ non your order confirmation.

3.     Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Discount Codes

1) Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

2) Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

3) Only ONE discount code can be used in an individual transaction.

Gift Vouchers

1) Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by.

2) We’re afraid we can’t accept any responsibility for stolen or deleted gift vouchers.

3) We’ll dispatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We’re afraid we can’t be responsible for any delays, no matter how they are caused.

4) If you are the purchaser, please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a gift voucher is used by someone other than your recipient if the email address entered is incorrect.

In addition, we can’t take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.

5) From time to time, gift vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We can’t take responsibility if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.

6) If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).

7) As you’d expect, we reserve the right to vary these terms and conditions.

The conditions of use relating to any discount code will be specified at the time of issue.

 

Buy with Confidence

Something that we believe strongly at ediaro.com is that you never truly experience you’ve seen and felt it.

We also appreciate that buying online can be slightly daunting, therefore we offer a 14 Day Money Back Guarantee. Buy from us, but if you are not happy, return it to us in the same condition it arrived and you will be fully refunded for the products or service.

We take the greatest care when selecting art for you. All our products and services, and those by our partners are audited and selected by ediaro.com team. We will only show work of the highest quality and ensure that the price reflects the value of the piece.

How to Shop on ediaro

Shopping and Paying via ediaro eshop is Simple, Easy, Safe and Secure- Just browse through our site and see what we have to offer. Generally, once you have filled out the order form and selected the appropriate payment method, the system redirects you to a secure payment page which gives you the option to select either Interswitch, GTPay, UCollect, Simplepay and other listed payment options to complete the order. We accept online payment in Naira and other International currencies. Pay in Naira through Interswitch, GTPay, UCollect, Simplepay and other listed payment options or in Dollars through UBA UCollect or others listed. If you choose to pay for your goods/services via Western Union transfer, email us at: info@ediaro.com, we will email you further payment instructions. A brief description of the purchasing process is outlined below:

 How to Shop on ediaro.Com

Step 1. Choose Your currency, (At the upper top of the eshop Homepage)

Step 2. Look around the Store & Click on the Categories of choice;  Books, Clothings, Beads & Bracelets, Tickets, Footwears, Softwares etc.

Step 3. Browse through the Products or Service and view the full descriptions. You can double click on the image or use the scroll bar to view a larger image.

Step 4. Choose size, color or volume if applicable.

Step 5. Enter the Quantity of product you want to purchase, and Click “Add to Cart” to add the item to your shopping cart.

Step 6. If you have a discount code Enter it to apply the discount.

Step 7. If you wish to Continue shopping, click “Continue Shopping” or Click “proceed to Checkout” to pay for your item.

Step 8. Choose a checkout method: Checkout as a guest or “Register” if shopping for the first time on our site. Otherwise, log in with your email address and password.

Step 9. Enter Billing Details.

Step 10. Enter your Delivery Details.

Step 11. Select your Delivery Method.

Step 12. Select your Payment Method.

Step 13. Confirm Order.

Step 14. Get an instant confirmation online to know if your order was successful. We will Ship/Deliver your product or service once normal routine fraud review process is completed successfully.

* For Credit/Debit card payment, you will be directed to GT Bank Webpay, powered by Interswitch, UBA Ucollect, Simplepay or others listed to make payment with your Card. Note: You are paying directly toGT Bank Webpay, powered by Interswitch, UBA Ucollect, Simplepay or others listed. ediaro.com will never know your card number or password as the information is not recorded on our website. Remember to click “Confirm Payment” if required.

 

Option 2

Don’t have a credit card?

In case you do not have a Debit/Credit card, we offer you a choice of transaction options for your purchases to help you feel comfortable. You can choose any of the following payment options below to make your payments:

You can pay by Wire Transfer, Cheque, Western Union or Cash Deposit directly to our Company’s Bank account in Nigeria. With these methods we are required to wait until the funds are cleared in our account before shipping your purchase. In the case of a Wire Transfer and Cheques, this is usually not more than 2-3 working days; all things been equal, for Western Union, the time duration varies and for Cash Deposit in Nigeria it’s usually instant. If you choose options 2, our shopping cart will remove the purchased product from the public section of the site and put them in an order in your account. A customer service agent will call you to confirm the order and we will then email you an invoice and wiring/payment instructions.

 

Bank to Bank Transfer (Wire Transfer) /Cash Lodgement

You complete the order process and receive payment instructions,

After sending money, you email us payment details at info@ediaro.com, upon receive of the money, we’ll fulfill the order within 24 hrs.

 

Preferred Method of Payment: Bank to Bank Transfer (Wire Transfer)

If you wish to pay us through bank to bank transfer, please use the following detail:

Total Amount Payable: Nigeria Naira or United States Dollars $ (Choose appropriate bank account detail below):

OPTION 2A:

Account Name: Fladio International Nigeria Limited

Account Number: 1012422947

Bank Name: Zenith Bank Plc

Full Address of Bank: Central Business District FMBN House Plot 266, Cadastral AO C.B.D, Abuja, F.C.T, Nigeria.

Currency: Nigeria Naira (N).

Sort Code: 057080073

 

OPTION 2B:

Account Name: Fladio International Nigeria Limited

Account Number: 0117718138

Bank Name: Guaranty Trust Bank Plc

Bank Address: 69 Yakubu Gowon Crescent, Asokoro, Abuja, F.C.T , Nigeria.

Currency: Naira (N).

Sort Code: 058083956

 

OPTION 2C i:

Account Name: Fladio International Nigeria Limited

Account No: 1017042287

Bank Name: United Bank for Africa Plc

Bank Address: Gateway Plaza, Plot 208, Zakariaya Maimalari, Central Business District, Abuja, F.C.T , Nigeria.

Currency: Naira (N).

Sort Code: 033083667

 

OPTION 2C ii:

Account Name: Fladio International Nigeria Limited

Account No: 3001646721

Bank Name: United Bank for Africa Plc

Bank Address: Gateway Plaza, Plot 208, Zakariaya Maimalari, Central Business District, Abuja, F.C.T , Nigeria.

Currency: United States Dollar ($).

Sort Code: 033083667

Swift Code: UNAFNGLA

 

Preferred Method of Payment: Western Union Payments :

If you wish to pay via Western Union, please request for the company’s receiver’s detail via:

Email: info@ediaro.com

Call: (+234) 080.606.44.0.44, (+234) 080.906.44.0.44.

 

Order Cancellation:

You can cancel an order within 24 hours from the receipt of the payment and only Bank and payment processing switch charges will be deducted, then remaining will be refunded back to you. If you would like to cancel an order after 24 hours, then processing charges and admin charges for refund will apply. If a custom order has already been processed and you wish to cancel it before or after 24 hours then there might be additional charges which will be calculated and you will be informed of the final charges which will be deducted from your payment.

 

To return your purchase of Clothing and other related products, please follow these simple instructions:

1. How do I exchange items?

We only allow to exchange or return within 15 days after you place your order to avoid vicious exchanges and returns. Custom-Made items cannot be exchanged or returned. The best way to arrange for an exchange is to Contact Our Staff who will give you correct instructions pertaining to your particular order and send your detailed measurements, such as bust, waist and hip to Our Staff. So we can give you some advice. Every exchange scenario can be different and there may be times when we can help you avoid unnecessary costs of sending your items back to us.

 

2. What is your address for returns or exchanges?

We usually advice ediaro.com customer to contact our staff before sending items back to us, as there may be times when we can help you avoid unnecessary costs of sending your items back to us. We’ll tell you the best way to handle your returns or exchanges and what you can expect from our end. In the event if you want to return your orders, please Contact Our Staff, we will give you more instructions how to proceed the return things.

 

3. Can I get a refund?

You will be eligible for a refund claim within 15 days from the date you placed your order. For refunds, we will issue you an immediate refund of the value of your returned goods minus 10% re-stocking fee. This applies ONLY for normal size items purchased at ediaro.com website. Discounted items or items purchased as part of a special promotion and Custom-Made Items are NOT eligible for cash refunds. Free shipping orders should be deducted $15.00 shipping fee from return. Shopping bonus should also be deducted for returned items. For the best arrangement, please contact our staff to serve your return request.

 

4. Who pays for shipping exchange or return items back to ediaro.com?

In a normal event, the customer will be responsible for shipping their items back to us, whereas we shall be responsible for re-shipping exchange items back to you.

Thus, we suggest you make careful selections for clothing before you finalize your order. Please refer to the appropriate size chart information when ordering clothes.

If you have any questions, please contact our Customer Service Department at info@ediaro.com.

 

Return Policy

At ediaro.com, we want you to be delighted every time you shop with us. You can always return items if they are defective or sent incorrect. If you are not satisfied with the product or if we supply the wrong product or any way fault or damage, we will exchange it for the correct one. We will make a reasonable effort to exchange the product, but if replacement is not possible, we will refund your purchase price including delivery costs.

If you would like to exchange your purchase, please follow the normal return process and then place a new order online or contact us first.

Please note that when you want to return an order, email or telephone, mention your Order ID, item Code, Name and reason for returning the product.

The items must be returned in their original form, should be without any marking and damage. The items can be returned in the following manner:

The customer’s request for return must be made within two days of the receipt of the goods.

The cost of returning the item will be the customer’s responsibility. When returning the item, you must ensure that it is not lost or damaged in transit. Therefore, we advise you to opt for a signed for delivery service. Please note that it can take up to 7 days for the item to reach its destination, so make sure you allow enough time. We will not accept returns for items that have been damaged post delivery. If this is the case, the item will be returned to the customer at the customer’s expense.
The refund will be issued within 2 – 4 business days, if all the above conditions have been met. The original shipping amount will not be refunded. The refund would be Charge Back and appear on the Debit/Credit card (if you order by Card) account within 15 days or as agreed if you pay through Bank Transfer or Cash Lodgment.

Please be aware that commissions cannot be returned.

Custom Products, Custom softwares, Ebooks, Domain Hosting, Web Hosting and other related products and services cannot be returned.

For Clothing and other related products, when orders are based on the measurements/sizes that you provide on our website by email, phone or fax. ediaro.com will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. Please note that before dispatching an order, we take photographs and record each measurement part of the Cloth and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our library. We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered we’ll offer you a free fix.

Custom, Oversize, or hazardous items cannot be returned. Items that have been used will not be accepted as returns or exchanges. Items which have any stains, emit, body odours or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges.

There is no refund for shipping and handling charges.

 

RETURN PROCESS

 If you would like to return an item, please contact us with the following details: your: order number, name, address and a brief reason why you want to return the item.

If your return request is approved, we will send you a confirmation email containing a confirmation code and the return address. Please print this email and include it with the item when returned. We advise you to opt for a signed for delivery, as we are not able to accept responsibility for items that fail to reach us.

We will refund your purchase when we have received and checked the item. We will do everything we can to process refunds quickly, but please allow up to 10 working days.

The item needs to be returned to the gallery in its original packaging.

 

How can I cancel my Order

If you would like to cancel your order, please use the contact form to notify us that you wish to cancel. If the order has already been processed, you will have to follow the standard return process described above.

 

 Delivery Information

 We use trusted and reliable delivery services and will always offer you the fastest and most cost effective method to ensure that your products and services arrives safely.

Shipping costs are calculated from the gallery to your chosen address. We start processing the shipping and delivery process once payment has cleared to our account.

 Please Note that we need an address that the courier can access and a responsible adult must be present to hand over the goods. If the courier is unsuccessful in their attempt to deliver your goods, you will still be charged the cost of the service.

In the rare event we fail to deliver your goods because of a courier or ediaro.com failure, we will refund you the cost of the service or negotiate to make necessary adjustments.

 

Within Nigeria: 3 working days

International Delivery: 7 working days

 Email: info@ediaro.com, generally 7 days a week. Please contact us to arrange

 

ediaro.com is operated by:

Fladio International Nigeria Limited

EMAIL: info@ediaro.com

Telephone: (+234)080.606.44.044, (+234)080.906.44.044

WEBSITE: www.ediaro.com

 

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law ediaro.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect ediaro.com’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with ediaro.com and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to ediaro.com.

Indemnity

You agree to indemnify, defend and hold harmless ediaro.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

ediaro.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Federal Republic of Nigeria and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Federal Republic of Nigeria courts.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ediaro.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of ediaro.com.

 

Privacy Policy

Overview

By accepting this Privacy Policy and the Terms and Condition, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. If you object to this use and disclosure please do not register.

Please note that your Information will be stored and processed on our computers in the Nigeria, United States and other offsite servers and backup. ediaro.com will hold and transmit your information in a safe, confidential and secure environment. ediaro.com will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

This Privacy Policy applies to the www.ediaro.com website (the “Site”).

An Important Note About Children

Our services are not available to children and we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian.

Information We Collect

Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose.

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, financial information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.

Under some circumstances we may require some additional financial information, such as, but not limited to, credit card details if you are registering using an email account at certain email services, or registering to sell on the Site. We use this financial information to help verify your name, address, and other information. We may also use this information to charge you for your use of our services.

We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users’ demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the Site. “Cookies” are small files placed on your hard drive that assist us in providing customised services and to help promote safer trading. We also offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently while you are using the Site. Cookies can also help us provide information which we tailor to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session using the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently while you are using the Site.

If you choose to buy or sell on the Site, we collect information about your buying and selling behavior.

If you choose to post messages on our community boards, chat rooms or other message areas or leave feedback for other users, we will collect that information.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

 

Our Use of Your Information

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Terms and Condition and reading this Privacy Policy, you expressly agree to receive this information.

 

Our Disclosure of Your Information

As a matter of policy, ediaro.com will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information.

(a) Advertisers. We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number are never disclosed to third party advertisers.

(b) Internal Service Providers. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more elements of our services (e.g., search, identity verification, discussion boards, surveys, affiliate and reward programmes) and therefore we may provide some of your personally identifiable information directly to them. These internal service providers’ are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced ediaro.com related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you (such as the situation where we ask a internal service provider to conduct a survey for us). In these cases, you will be notified of the involvement of the internal service provider, and all information disclosures you make will be strictly optional. If you provide additional information to an internal service provider directly, then their use of your information is governed by their applicable privacy policy.

(c) Other Corporate Entities. You agree that we may share personally identifiable information about you with our parent, affiliates, subsidiaries and joint ventures that are committed to serving your online needs and related services, throughout the world. Our parent, affiliates, subsidiaries and joint ventures follow privacy practices no less protective of all users than our practices described in this Privacy Policy, to the extent allowed by applicable law. It is possible that ediaro.com, its subsidiaries, its joint ventures, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect and agree that that ediaro.com may share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent it occurs) as provided in Section 9 (“Notice”) and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.

(d) Legal Requests. ediaro.com cooperates with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information such as name, address, telephone number, email address, User ID history, and transaction history about you as we, in our sole discretion, believe necessary or appropriate. Further, we can (and you authorise us to) disclose your User ID, name, address, telephone number, email address, and company name to ediaro.com participants under a confidentiality agreement as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement or other unlawful activity.

We cannot ensure that all of your communications with ediaro.com and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or communications with ediaro.com will always remain private.

Control of Your Password

You are responsible for all actions taken with your User ID and password. Therefore we do not recommend that you disclose your ediaro.com password to any third parties. If you choose to share your User ID and password or your information with third parties to where it is necessary for you to do so for them to provide you additional services, you are responsible for all actions taken with your User ID and password and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password or account has been compromised for any reason, you should immediately change your password as detailed in Section 6 below.

Accessing, Reviewing and Changing Your Personally Identifiable Information

We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your User ID, password, contact information, financial information, postal address by logging in to your account on the Site. You must promptly update your personal information if it changes or is inaccurate. Once posted, you may not be able to change or remove any public postings made on the Site including our chat rooms or other message areas or the feedback area.

Upon your written request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, please contact us. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.

We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Terms and Condition. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are buyers or sellers on the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since ediaro.com does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others

Security

ediaro.com uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including encryption, “firewalls” and Secure Socket Layers. ediaro.com treats data as an asset that must be protected against loss and unauthorised access.

At ediaro.com, complete security for customer transactions is our primary concern. We want you to have as much faith in the security of your transactions as you do for our products and services.

We realise how important it is to securely store any information that you provide. ediaro.com maintains the high levels of security software currently available for online transactions. We use high-level SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize this encryption during the online checkout process, including the acceptance of your Debit/Credit card information. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. Our Secure Server will encrypt and protect your financial and personal information.

All transactions take place in a secure environment. The credit card number you submit is encrypted prior to transmission over the Internet using secure socket layer (SSL) encryption technology, the industry standard for secure e-commerce transactions. SSL encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We do not allow any non-secure transactions.

Our payment processors accept Visa, MasterCard, Verve, Interswitch and etranzact. Hence, you can Shop at our web site using Visa, MasterCard, Verve, Interswitch and etranzact and derivatives of those brands.

For security reasons, Debit/Credit card numbers are transmitted directly to the banking network for authorization. Your credit card numbers are not stored anywhere on our servers. Any other information you provide us (name, address, email etc) will not be shared with any third party website.

  

Notice

We may amend this Terms and Conditions and Privacy Policy from time to time in order that it accurately reflects the regulatory environment and our own data collection and disclosure practices. All amended terms shall automatically be effective 30 days after they are initially posted on the Site.

  

 

 

 

Fladio International Nigeria Limited (ediaro.com) Terms & Conditions for Website Design and Web Development Services

 

These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by Fladio International Nigeria Limited (ediaro.com) for its clients.

Definitions

The following Terms and Conditions document is a legal agreement between Fladio International Nigeria Limited (ediaro.com), hereafter “ the developer or Fladio International Nigeria Limited (ediaro.com)”, and “the Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

Fladio International Nigeria Limited (ediaro.com)is an Internet web design provider offering the Client graphical design, HTML, CSS, Javascript, PHP, Drupal and other related computer  programming languages.

Permission and Copyright

Copyright of the completed web designs, images, pages, code and source files created by Fladio International Nigeria Limited (ediaro.com)for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Fladio International Nigeria Limited (ediaro.com).

These terms of use grant a non-exclusive limited license so that the Client can use the design on one website on one domain name only. The Client is not permitted to use a design for more than one website without prior written agreement between the Client and the Fladio International Nigeria Limited (ediaro.com).

The Client agrees that resale or distribution of the completed files is forbidden unless prior written agreement is made between the Client and Fladio International Nigeria Limited (ediaro.com).

Client must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications.

The Client hereby agrees that all media and content made available to Fladio International Nigeria Limited (ediaro.com)for use in the project are either owned by the Client or used with full permission of the original authors. The Client agrees to hold harmless, protect and defend Fladio International Nigeria Limited (ediaro.com)from any claim or suit that may arise as a result of using the supplied media and content.

Client must indemnify Fladio International Nigeria Limited (ediaro.com) and hold us harmless from any claims or legal actions related to the content of your website.

The Client agrees that Fladio International Nigeria Limited (ediaro.com)may include development credits and links within any code Fladio International Nigeria Limited (ediaro.com)designs, builds or amends. If Fladio International Nigeria Limited (ediaro.com) designs a website for a Client, then the Client agrees that Fladio International Nigeria Limited (ediaro.com)may include a development credit and link displayed on the Client’s website.

If Fladio International Nigeria Limited (ediaro.com)builds or amends a website for a Client, then the Client agrees that Fladio International Nigeria Limited (ediaro.com)may include a development credit and link displayed on the Client’s web page, which may be within the code but not displayed on a web browser if requested by the Client.

The Client agrees that Fladio International Nigeria Limited (ediaro.com) reserves the right to include any work done for the Client in a portfolio of work.

The Client agrees to abide by the terms of any third party software or media included within any work done for the Client. Examples of this include, but are not limited to, Googlemaps, Media under the Creative Commons license, RSS feeds, Open Source GPL Software etc.

Material

Fladio International Nigeria Limited (ediaro.com)reserves the right to refuse to handle:

1.            Any media that is unlawful or inappropriate.

2.            Any media that contains a virus or hostile program.

3.            Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.

4.            Any media that constitutes a criminal offence, or infringes privacy or copyright.

Domain names and Hosting

Fladio International Nigeria Limited (ediaro.com )can, at its own discretion, but is not obliged to, offer domain name registration and hosting via a third party service.

The Client agrees that registration of a domain name does not provide endorsement of the right to use the name. The Client is responsible for ensuring they have due title to the domain name. Fladio International Nigeria Limited (ediaro.com)holds no liability and the Client hereby agrees to indemnify and hold harmless Fladio International Nigeria Limited (ediaro.com)from any claim resulting from the Client’s registration of a domain name.

The domain name is registered in the Client’s own name, with the address and contact details of Fladio International Nigeria Limited (ediaro.com)or the client. The Client should be aware that a domain name is registered with a third party and as such the Client shall agree to fully abide by the terms and conditions set out by the third party for such services.

The Client agrees to take all legal responsibility for use of third party domain name and hosting services and supply truthful details to the third party services.

The Client agrees that information submitted for registration of domain names is then available to the general public via the Whois system. However, Clients who are using their website for non-trading purposes may ask the third party registrar for their contact information not to be included in the Whois system.

The Client is liable to pay Fladio International Nigeria Limited (ediaro.com) for any domain name registrations and the initial set-up of the hosting if included as part of the website build.

Any support relating to the domain name, hosting and email services is between the Client and the third party service, thru Fladio International Nigeria Limited (ediaro.com).

Any other domain name and hosting services or costs not included by Fladio International Nigeria Limited (ediaro.com), including but not limited to further domain name registration fees, domain name transfer charges, yearly domain name renewals, hosting charges, yearly hosting renewals, hosting upgrades, extra disk space, bandwidth and any other related or hidden charges, are to be paid by the Client to thru Fladio International Nigeria Limited (ediaro.com)to the third party for the services.

The Client agrees to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between the Client and third party service thru the Fladio International Nigeria Limited (ediaro.com).

The Client agrees that if at any time their contact details, including email address, change, it is their responsibility to contact the the third party(thru Fladio International Nigeria Limited (ediaro.com)) and update their contact details. Failure to do so may mean that renewal invoices for the domain name and hosting services are not received by the Client.

Payment for domain name and hosting services is to be made immediately on receipt of an invoice from the third party service. Failure to comply with the payment terms may result in the Client’s domain name becoming available to another party and/or the website and email services becoming unavailable.

The Client agrees to pass on FTP details and any other access details relating to their domain name and hosting account that Fladio International Nigeria Limited (ediaro.com) requires to upload the website if required as part of a project.

Fladio International Nigeria Limited (ediaro.com)reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejection or refusal.

The Client agrees to be liable for their use of the domain name, hosting and email services with the third party and hereby agrees to indemnify and hold harmless Fladio International Nigeria Limited (ediaro.com)from any claim resulting from the Client’s publication of material and use of the domain name, hosting and email services.

The Client agrees to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms and conditions set out by the third party for such services.

Projects

The Client agrees that an HTML page built from a graphic design may not exactly match the original design because of the difference between the display in design software and the rendering of HTML code by Internet browser software. Fladio International Nigeria Limited (ediaro.com)agrees to try to match the design as closely as is possible when building the code.

During a website project it is important that the Client communicates information to Fladio International Nigeria Limited (ediaro.com)to achieve the required result.

The Client agrees they would be responsible for managing their website independently, although Fladio International Nigeria Limited (ediaro.com)would give them necessary guidelines and manuals. Fladio International Nigeria Limited (ediaro.com)would charge extra for managing the website for the client, although, he might choose to do it for FREE at it’s own discretion. All alterations are to be requested in writing either by email or postal mail by the Client. If the alterations are very much and constant, either in design or coding, Fladio International Nigeria Limited (ediaro.com)reserves the right to advise the Client of such and send a separate quotation to the Client and to request payment for any further alterations. Fladio International Nigeria Limited (ediaro.com)reserves the right to request payment be received for further alterations before continuing work. Upon completion of agreed design, the Client is asked to confirm in writing by email or postal mail that the design and the screen size is signed off as complete and agree that any further design alterations are chargeable.

If the Client requests design or content alterations to pages that have already been completed, new pages or different functionality other than that specified in the original quotation, Fladio International Nigeria Limited (ediaro.com)reserves the right to quote separately for these alterations.

If optimised pages are included as part of the project, Fladio International Nigeria Limited (ediaro.com)will optimise the Client’s web pages that already make up part of the project.

Optimised pages is not creation of new pages. The optimisation of the web pages can include the meta tags, keywords, description, title, alt tags and text provided by the Client.

Fladio International Nigeria Limited (ediaro.com) endeavours to create pages that are accessible to search engines. However, Fladio International Nigeria Limited (ediaro.com)gives no guarantee that the site will become listed with search engines.

If an error or issue with the design or code arises during the project, which does not allow the design or code to match the original specification, then the Client agrees that Fladio International Nigeria Limited (ediaro.com)can apply a nearest available alternative solution.

Fladio International Nigeria Limited (ediaro.com)at all times applies reasonable skill and care in provision of services.

On request, Fladio International Nigeria Limited (ediaro.com)can create a copy of the website on one CD to be posted to the Client on project completion. A small charge will be made to cover the cost of this, unless quoted otherwise.

Once the project is completed, Fladio International Nigeria Limited (ediaro.com)will upload the website to the Client’s live web address if included as part of a project.

After site completion, a Client or a third party of their choosing may wish to edit their website code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If the Client or a third party of their choosing edits the website code and this results in functionality errors or the page displaying incorrectly, then Fladio International Nigeria Limited (ediaro.com)reserves the right to quote for work to repair the website.

Fladio International Nigeria Limited (ediaro.com)reserves the right to assign subcontractors in whole or as part of a project if needed.

Fladio International Nigeria Limited (ediaro.com) will keep a copy of the site and design source files when a website project is being worked on. However, the Client agrees that it is their responsibility to have regular backups made by themselves or the third party hosting services in case of a software or hardware failure at the third party hosting servers.

Fladio International Nigeria Limited (ediaro.com) will act as the prime contractor for the development and will sub-contract specific portions of the task as required, except that Fladio International Nigeria Limited (ediaro.com) permanent staff will act as Project Managers and primary contact point for all dealings with the client.

Fladio International Nigeria Limited (ediaro.com) and its sub-contractors shall ensure that the services are carried out with reasonable care and skill in accordance with the client’s instructions. In the event of any element of the services provided being unacceptable, and it being shown that this is due to negligence on the part of Fladio International Nigeria Limited (ediaro.com) and its sub-contractors, then our only obligation shall be either to repeat that element of the service at no extra cost, or to refund (or waive) any money paid (or payable) for that element of the service. These warranties specify the entire liability. Whilst Fladio International Nigeria Limited (ediaro.com) will take all necessary steps to ensure that delivered applications are complete and bug free, final testing and approval of the delivered product shall be the responsibility of the client.

All intellectual property rights associated with any original computer software source code developed under this agreement remain the property of Fladio International Nigeria Limited (ediaro.com). The client will be granted a royalty free, non-exclusive, irrevocable licence to reproduce, publish and use it, in part or in whole, for subsequent development of the product(s) covered by this agreement. A copy of the source code, together with its associated documentation, will be retained by both parties at the end of the contract period.

The completed project may include executable code from other sources. Fladio International Nigeria Limited (ediaro.com) will ensure that it has the necessary rights to use such code. In addition, where it is required that this code be distributed to the end-user, then Fladio International Nigeria Limited (ediaro.com) will ensure that it has the necessary rights to grant the licence as described in the previous paragraph.

The intellectual property rights associated with the user interface, screen designs and the overall ‘look and feel’ of the product will become the property of the client.

Fladio International Nigeria Limited (ediaro.com) will be appropriately acknowledged within the product and associated documentation as designers and software realisors of the product. Other personnel and organizations sub-contracted by Fladio International Nigeria Limited (ediaro.com) to carry out specific tasks will also be appropriately acknowledged within the product and associated documentation.

This agreement may be terminated at any time by the client, provided such termination is notified in writing. The client will agree to pay within 30 days all amounts due under the terms of the agreement up to the date on which notification is received, with pro-rata payment for dates which fall between scheduled payment stages. On receipt of payment, Fladio International Nigeria Limited (ediaro.com) will deliver to the client all material and software produced to date.

This agreement may be terminated at any time by Fladio International Nigeria Limited (ediaro.com)with 30 days written notice. The client will agree to pay within 30 days all amounts due under the terms of the agreement up to the agreed termination date, with pro-rata payment for dates which fall between scheduled payment stages. On receipt of payment, Fladio International Nigeria Limited (ediaro.com) will deliver to the client all material and software produced to date.

All communications between Fladio International Nigeria Limited (ediaro.com) and Client shall be by telephone, email, Skype or postal mail, except where agreed at the Fladio International Nigeria Limited (ediaro.com)’s discretion.

If there’s a need to travel to meet the client, the Travel expenses for necessary meetings and approved journeys undertaken by Fladio International Nigeria Limited (ediaro.com) staff and associates will be charged to the client at cost.

Accessibility & Web Standards

Fladio International Nigeria Limited (ediaro.com)tests sites and templates to ensure they comply with standard global best practice accessibility to Level A conformance at time of sale. Should the Client request that Fladio International Nigeria Limited (ediaro.com)alter the site or templates to meet specific standard accessibility guidelines, or if updated standard accessibility guidelines were introduced after the site or templates were sold to the Client, Fladio International Nigeria Limited (ediaro.com)reserves the right to quote separately for any additional work needed.

Level of conformance.

Fladio International Nigeria Limited (ediaro.com) tests sites and templates to ensure they comply with W3C CSS standards as they are at time of sale. Should updated W3C CSS guidelines be introduced after the site or templates were sold to the Client, Fladio International Nigeria Limited (ediaro.com)reserves the right to quote separately for any additional work needed. If the Client uses Drupal Themes or Modules, or other CMS systems that are not built by the Fladio International Nigeria Limited (ediaro.com), the overall page may not meet W3C CSS standards.

Fladio International Nigeria Limited (ediaro.com)shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the standard development platform, which includes recent versions of the main browsers, Internet Explorer and Mozilla Firefox. The Client agrees that Fladio International Nigeria Limited (ediaro.com) cannot guarantee correct functionality with all browser software across different operating systems.

The Client agrees that, following handover of files, any updated software versions of the browsers detailed in the standard development platform, including the browsers Internet Explorer and Mozilla Firefox, domain name set-up changes or hosting set-up changes thereafter may affect the functionality and display of their website. As such, Fladio International Nigeria Limited (ediaro.com)reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software, domain name or hosting changes.

The Client agrees that more advanced applications on a website page may require a newer browser version or plug-in.

Payment Terms

Prices are subject to change without notice, but Fladio International Nigeria Limited (ediaro.com)has no hidden charges.

All quoted prices are exempt of VAT.

All invoices must be paid in full within 30 days of the invoice date, except where agreed at the Fladio International Nigeria Limited (ediaro.com)’s own discretion.

Fladio International Nigeria Limited (ediaro.com) reserves the right to decline further work on a project if there are invoices outstanding with the Client.

Fladio International Nigeria Limited (ediaro.com) reserves the right to remove its work for the Client from the Internet if payments are not received.

Liability and Warranty Disclaimer

Fladio International Nigeria Limited (ediaro.com)provides their website and the contents thereof on an ‘as is’ basis and makes no warranties with regard to the site and its contents, or fitness of services offered for a particular purpose. Fladio International Nigeria Limited (ediaro.com)cannot guarantee the functionality or operations of their website or that it will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete.

The Client agrees that Fladio International Nigeria Limited (ediaro.com)is not liable for any bugs, performance issues or failure of their Joomla software as Joomla is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and Fladio International Nigeria Limited (ediaro.com)s. Any bugs, performance issues or failure with the software will be directed to the Joomla Development community via joomla.org.

The Client agrees that Fladio International Nigeria Limited (ediaro.com)is not liable for any bugs, performance issues or failure of their wordpress software as wordpress is open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and Fladio International Nigeria Limited (ediaro.com)s. Any bugs, performance issues or failure with the software will be directed to the wordpress Development community via wordpress.org.

The Client agrees that Fladio International Nigeria Limited (ediaro.com)is not liable for any bugs, performance issues or failure of other related software such as open-source software distributed under the GPL (“GNU General Public License”) and is maintained and developed by a community of thousands of users and Fladio International Nigeria Limited (ediaro.com). Any bugs, performance issues or failure with the software will be directed to the Development community.

Fladio International Nigeria Limited (ediaro.com) endeavours to provide a website within given delivery time scales to the best of its ability. However, the Client agrees that Fladio International Nigeria Limited (ediaro.com)is not liable for any claims, losses, costs incurred or compensation due to any failure to carry out services within a given delivery time scale.

The Client agrees that Fladio International Nigeria Limited (ediaro.com)is not liable for any failure to carry out services for reasons beyond its control, including but not limited to acts of God, telecommunication problems, software failure, hardware failure, third party interference, Government, emergency on a major scale or any social disturbance of extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party services.

Fladio International Nigeria Limited (ediaro.com)is not liable for any consequences or financial losses such as, but not limited to, loss of business, profit, revenue, contract, data or potential savings, relating to services provided.

On handover of files from Fladio International Nigeria Limited (ediaro.com) to Client, the Client shall assume entire responsibility in ensuring that all files are functioning correctly before use.

Whilst every effort is made to make sure files are error free, Fladio International Nigeria Limited (ediaro.com)cannot guarantee that the display or functionality of the web design or the website will be uninterrupted or error free. If, after handover of files, errors are found in code Fladio International Nigeria Limited (ediaro.com)has created and the standard development platform, domain name set-up and hosting set-up are the same as when work began, then Fladio International Nigeria Limited (ediaro.com)can correct these errors for the Client free of charge for a period of 3 months, after acceptance of the work. After the 3-month period, Fladio International Nigeria Limited (ediaro.com)reserves the right to quote separately for any work involved in correcting an error.

If, after handover of files, errors are found in code Fladio International Nigeria Limited (ediaro.com)has created and the standard development platform, or the domain name set-up or hosting set-up have been changed, Fladio International Nigeria Limited (ediaro.com)can correct errors and reserves the right to quote separately for any additional work needed as a result of changes to the browser software, domain name set-up or hosting set-up.

Should the Client go into compulsory or involuntary liquidation or cannot pay its debts in the normal course of business, Fladio International Nigeria Limited (ediaro.com)reserves the right to cancel forthwith any projects and invoice the Client for any work completed.

Fladio International Nigeria Limited (ediaro.com)shall have no liability to the Client or any third parties for any damages, including but not limited to claims, losses, lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate these web pages or website, even if Fladio International Nigeria Limited (ediaro.com)has been advised of the possibility of such damages.

There are sometimes laws and taxes that affect Internet e-commerce. The Client agrees that it is their responsibility to comply with such laws and will hold harmless, protect, and defend Fladio International Nigeria Limited (ediaro.com)and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the Client’s exercise of Internet e-commerce.

Fladio International Nigeria Limited (ediaro.com)may from time to time recommend to the Client that updates are needed to their site, including but not limited to new legislation compliance, software compatibility and web standards. Fladio International Nigeria Limited (ediaro.com) reserves the right to quote for any updates as separate work. The Client agrees that Fladio International Nigeria Limited (ediaro.com) is not liable for any failure to inform or implement these updates to their site. The Client agrees that it shall defend, indemnify, save and hold Fladio International Nigeria Limited (ediaro.com) harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

Indemnification

The Client agrees to use all Fladio International Nigeria Limited (ediaro.com) services and facilities at their own risk and agrees to defend, indemnify, save and hold Fladio International Nigeria Limited (ediaro.com)harmless from any and all demands, liabilities, costs, losses and claims, including but not limited to legal fees against Fladio International Nigeria Limited (ediaro.com)or its associates that may arise directly or indirectly from any service provided or agreed to be provided or any product or service sold by the Client or its third parties.

The Client agrees that this indemnification extends to all aspects of the project, including but not limited to website content and choice of domain name.

The Client also agrees to indemnify, hold harmless and defend, Fladio International Nigeria Limited (ediaro.com) against any liabilities arising out of injury to property or person caused by any product or service sold by the Client or any service provided or agreed to be provided or by third parties, including but not limited to infringement of proprietary rights, misinformation, infringement of copyright, delivery of defective services or products that are harmful to any company, person, business, or organisation.

Nondisclosure

Fladio International Nigeria Limited (ediaro.com)and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about Fladio International Nigeria Limited (ediaro.com)to another party, unless directed by the Fladio International Nigeria Limited (ediaro.com).

Privacy Policy

Fladio International Nigeria Limited (ediaro.com)and any third party associates shall use information provided by the Client in relation to this agreement strictly for the purpose it was shared. This infomation will also be used  to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

Interpretation

Fladio International Nigeria Limited (ediaro.com)reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. Fladio International Nigeria Limited (ediaro.com)shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

Any and all matters pursuant to this agreement are governed by Laws of the Federal Republic of Nigeria.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

Fladio International Nigeria Limited (ediaro.com)reserves the right to alter these Terms and Conditions at any time without prior notice. The latest Terms and Conditions can be found at the

Fladio International Nigeria Limited (ediaro.com)’s website at www.ediaro.com.

Statutory Rights

These Terms and Conditions do not affect your statutory rights as a consumer.

 

OUR FEES AND DEPOSITS

A At least 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work.

The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.

The deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.

 

SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where the Client fail to supply materials, and that prevents the progress of the work, Fladio International Nigeria Limited (ediaro.com)has the right to invoice you for any part or parts of the work already completed.

VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at mutually agreed rate.

PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

ACCEPTANCE/APPROVAL OF WORK

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a website or website updates from the Fladio International Nigeria Limited (ediaro.com), the order represents an offer to Fladio International Nigeria Limited (ediaro.com)to purchase the website or website updates. No contract for the supply of services exists between Client and Fladio International Nigeria Limited (ediaro.com) until Fladio International Nigeria Limited (ediaro.com)sends an invoice to the Client for payment. The invoice equals acceptance by Fladio International Nigeria Limited (ediaro.com)(or third party supplier) of the Client’s offer to purchase services from Fladio International Nigeria Limited (ediaro.com)and this acceptance of work is a valid contract between Client and Fladio International Nigeria Limited (ediaro.com) regardless of whether the Client receives the invoice.

Any other services on the order that have not been included in the invoice do not form part of the contract. The Client agrees to check that the details of the invoice are correct and should print and keep a copy for their records.

Fladio International Nigeria Limited (ediaro.com)is liable to withdraw from contract at any time prior to acceptance.

Additional work requested by the Client that is not specified in the agreed quotation is subject to an additional quotation by Fladio International Nigeria Limited (ediaro.com) on receipt of specification.

If the work is needed as part of an existing project, then this may affect time scale and overall delivery time of the project.

If a functional specification and a set of testing criteria is included within the quotation, Fladio International Nigeria Limited (ediaro.com)is responsible for fulfilling the testing criteria as the sole criteria for completion of the contract.

The Client agrees that the standard development platform is an agreeable platform for development of the website and all acceptance testing will occur only on the standard development platform. The Client further agrees that any requests relating to hardware or software outside the standard development platform will be deemed additional work.

The Client agrees to provide any needed information and content required by Fladio International Nigeria Limited (ediaro.com)in good time to enable Fladio International Nigeria Limited (ediaro.com)to complete a design or website work as part of an agreed project.

On completion of the work the Client will be notified and have the opportunity to review it. Client must notify Fladio International Nigeria Limited (ediaro.com) in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the balance of the project price will become due.

REJECTED WORK

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

PAYMENT

Upon completion of the 7-day review period, Fladio International Nigeria Limited (ediaro.com)will invoice the Client for the balance of the project for payment.

LICENSING

Once Client has paid Fladio International Nigeria Limited (ediaro.com)in full for the work done, Fladio International Nigeria Limited (ediaro.com)grant the Client a license to use the website and its related software and contents for the life of the website.

SEARCH ENGINES

Fladio International Nigeria Limited (ediaro.com) do not guarantee any specific position in search engine results for Client website. We perform basic search engine optimisation according to current best practice.

CONSEQUENTIAL LOSS

Fladio International Nigeria Limited (ediaro.com) shall not be liable for any loss or damage which Client may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Fladio International Nigeria Limited (ediaro.com) under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

NON-DISCLOSURE

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

BACKUPS

You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

We will supply to you account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

GOVERNING LAW

The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Federal Republic of Nigeria. You and Fladio International Nigeria Limited (ediaro.com) submit to the non-exclusive jurisdiction of the courts in and of Federal Republic of Nigeria in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

CROSS BROWSER COMPATIBILITY

By using current versions of well supported content management systems such as “Joomla, WOrdpress etc”, we endeavour to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.

E-COMMERCE

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Fladio International Nigeria Limited (ediaro.com) and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

SUPPORT LEVELS FOR WEBSITES

Detailed below are the website support levels provided by Fladio International Nigeria Limited (ediaro.com). Unless included in an accepted quote or otherwise paid for, all site hosting is provided at the basic level only.

Basic

Bandwidth:

Website will be allocated according to the hosting agreement with allowances made for occasional overcapacity. Routinely exceeding allocated bandwidth will require a higher capacity hosting agreement. Drastically exceeding bandwidth allocation will lead to your site being temporarily disabled.

Uptime:

No guarantee of site uptime is made. Prior performance of sites on our hosting package average a 99.9% uptime over a yearly period.

Security:

Website will be maintained on a software and hardware platform meeting its normal operational criteria as defined in the hosting agreement. Operating system and application level security upgrades will be applied to the hosting as required to maintain server security. No compatibility checking between current website and security upgrades will be conducted. Fladio International Nigeria Limited (ediaro.com) accepts no liability for incompatibilities between a hosted website and required security upgrades.

Backups:

No specific backups of site content or structure will be made. It may be possible to recover site data from system level backups, if this should be required.

This would be a separate quote and outside the normal hosting agreement.

We recommend that client should at least conduct Backups in the following format:

Backups should at least be maintained on the following schedule:

Mon-Fri – Content backups.

7th, 14th, 21st, 28th of month – Full content and structure backups.

1st of month – Full content and structure backups.

Technical Support:

Please check all aspects of your local Internet connection before placing a technical support call. Technical support will be available from the email address: info@ediaro.com. Technical support is available only to direct employees of the client company, who will be considered authorised users.

No technical support will be provided to users of the website or other third parties.

Hosting technical support covers only the availability of the site and email facilities upon our servers. All other aspects will be charged at standard business rates. The following issues are specifically not included in technical support:

DNS issue caused by domain names hosted by third parties.

Connection to specific client networks.

Connection to website browsers other than the standard development platform.

Issues with site functionality (which are covered under Terms & Conditions of Web Development).

Recovery:

Recovering a site will occur without cost in the event of disaster. Site recovery for other issues would be a separate quote and outside the normal hosting agreement. Copies of backups are available to clients for purposes of auditing site changes, maintaining a clear site history, and other usages.

REFUND POLICY

We want to make public our policy on refunds so that there would be no confusion in the nearest future.

All our digital products and softwares sales (Such as plugins, modules, custom application among others) are final and no refunds will be given. As the are issued under the GPL license, delivered instantly once payment is received it is impossible for you to return a product to use for a refund.

If you find a bug in our software, you can report it in the customer support center and we will fix it in the next version. Finding a bug is not a reason to request a refund.

We do not issue refunds if:

* You just change your mind

* You choose not to use our product

* You find that our product doesn’t suit your needs (Apart from anti-hacking / anti-virus solutions, we have live demos available for you before purchasing)

* You have purchased the software from us over 3 months

However, we understand that it is impossible for us to test our software on every platform and every configuration it may encounter on other servers.

Therefore if you are unable to get our software up and running on your server in the first 30 days after purchasing the software then please contact us and we will do everything within our knowledge and experience to get our software to work on your server.

If we fail to achieve this we will happily give you a full refund or exchange the product for a new product. You will need to provide us with full access to your FTP, MySQL and Joomla Admin consoles (or other platform used to test the site or application) in order for us to debug and install the software, if you can’t give us this access then we will not be able to give you a refund. Please also note, we can only issue the FULL refund within 30 days after the purchase, and we can issue the 75% refund over that.

Refunds are only issued to the same email address & account they were originally purchased with.

 

Last Updated: 21st May 2013.

 

 

Signed Management

Fladio International Nigeria Limited.

 

 

 

 

 

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About

For over 5 years ediaro.com (a member of Fladio International Nigeria Limited) has provided web solutions and advertising for public and private sectors. Our main division is Computer and Information Technology. Thanks to our flexible approach towards the development of new solutions, we have often been at the inception of digital revolution and incorporating the most recent technologies. When you partner with ediaro.com, you are associating with one of Africa's best company for your ICT needs, we are the 1st Nigerian Company listed on the Economic Community for West African States (ECOWAS) ECOBIZ computer session in 2010. Focusing on quality, reliability and design of our products and services has brought us customers and partnership with local and Multinational Companies such as United Bank for Africa Plc (UBA), Interswitch Limited, Stanbic IBTC Bank Plc among others. Our current customer portfolio covers individuals, companies and Government agencies across the globe including Nigeria, India, United Kingdom, Mozambique and United States of America.

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