Welcome to the ediaro.com eCommerce Website Design – Frequently Asked Questions (FAQs) Page!
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We’re so glad you’re here! At ediaro.com, we strive to make your experience as seamless and enjoyable as possible. This FAQ page is designed to answer your most common questions, provide helpful tips, and guide you through our products, services, or features.
Whether you’re a first-time visitor or a long-time user, you’ll find answers to everything from account setup and troubleshooting to billing and beyond. If you don’t see what you’re looking for, feel free to reach out to our friendly support team—we’re always here to help!
General Information
1. What is an eCommerce website?
An eCommerce website allows businesses to sell products or services online with a secure checkout process.
2. What platforms do you use for eCommerce websites?
We use wide range of platforms WooCommerce, Magento, Shopify, OpenCart, PrestaShop, and custom solutions.
3. How much does an eCommerce website cost?
Pricing ranges, this is dependent on features and customization.
4. How long does it take to build an eCommerce website?
Typically 4-12 weeks, depending on complexity.
5. Can I sell both physical and digital products?
Yes, we support physical, digital, and subscription-based products.
Features & Payment
6. Can I manage my products easily?
Yes, we provide a user-friendly dashboard for product and order management.
7. What payment gateways do you integrate?
We support Flutterwave, Paystack, GTBank GTPay, Zenith Globalpay, PayPal, and others.
8. Can you build a multi-vendor marketplace?
Yes, we develop multi-vendor platforms where multiple sellers can register.
9. Will my store support different currencies?
Yes, we implement multi-currency features.
10. Can I track orders and manage shipping?
Yes, we integrate real-time order tracking and shipping APIs.
Marketing & SEO
11. Is SEO included in my eCommerce website?
Yes, we implement on-page SEO, product descriptions, and site speed optimizations.
12. Can I integrate my store with social media?
Yes, we link your store with Facebook, Instagram, and Pinterest.
13. Can I send abandoned cart emails?
Yes, we integrate automated abandoned cart recovery systems. This helps you to automatically follow up with customers that hasn’t completed their online orders.
14. Do you offer customer review functionality?
Yes, we add review and rating systems to boost credibility.
15. Can I run discount codes and promotions?
Yes, we enable coupons, discounts, and special offers.
Security & Performance
16. How secure will my eCommerce website be?
We use SSL, encryption, and secure payment gateways to protect your website and customers data.
17. Will my website be mobile-friendly?
Yes, we design 100% responsive eCommerce stores.
18. Can I integrate Google Analytics?
Yes, we integrate Google Analytics and tracking tools.
19. Do you offer inventory management solutions?
Yes, we provide automated inventory tracking.
20. Can I integrate WhatsApp for customer support?
Yes, we can add WhatsApp and live chat support – so that customers can chat or call you directly on WhatsApp and you service them on the go.
Post-Launch & Support
21. Do you offer website maintenance?
Yes, we provide ongoing support and updates on a retainership basis.
22. Can I add new products after launch?
Yes, our websites allows easy product management. This applies to websites developed by content management systems and custom system development.
23. Will my website support multiple languages?
Yes, we add language translation features.
24. Can you migrate my existing store to a new platform?
Yes, we handle eCommerce store migrations.
25. How do I get started with my eCommerce website?
Contact us for a free consultation to discuss your requirements!