Welcome to the ediaro.com Local Government Website Development – Frequently Asked Questions (FAQs) Page!
We’re so glad you’re here! At ediaro.com, we strive to make your experience as seamless and enjoyable as possible. This FAQ page is designed to answer your most common questions, provide helpful tips, and guide you through our products, services, or features.
Whether you’re a first-time visitor or a long-time user, you’ll find answers to everything from account setup and troubleshooting to billing and beyond. If you don’t see what you’re looking for, feel free to reach out to our friendly support team—we’re always here to help!
What happens after the website is launched?
We provide ongoing maintenance, updates, and 24/7 technical support.
Can you ensure the website ranks high on Google?
Yes, we optimize for SEO (search engine optimization) to improve visibility for terms like “Your LGA services.”
How do we handle citizen feedback/complaints through the website?
We’ll build a secure portal for submitting complaints and track resolution progress. You can also have Email and Live Chat to compliment.
Can the website support multiple languages (e.g., Yoruba, Hausa)?
Yes! We can include multilingual language translator options to cater to your community’s linguistic diversity.
What if we need emergency alerts (e.g., floods, health crises)?
We’ll add options for media release, banner updates and can also integrate email and SMS notification feature for your to contact residents directly.
How do we showcase ongoing projects (e.g., road construction)?
We create dynamic project dashboards with options to add text, photos, videos, and progress bars.
Do you comply with Nigerian government regulations?
Yes, we adhere to NDPR (Nigeria Data Protection Regulation) and other local laws.
Can you train our staff to manage the website?
Yes, we provide hands-on training sessions and detailed manuals.
How do we handle payments (e.g., taxes, permits) online?
We can integrate secure payment gateways like Flutterwave, Paystack, Remita, GTBank GTPay among others.
What if we already have a website but want to upgrade it?
We’ll audit your current site, suggest improvements, and rebuild it with modern features.
How do we measure the website’s success?
We provide analytics tools to track traffic, service usage, and citizen engagement.
What if the website crashes or experiences downtime?
Our hosting partners guarantee 99.9% uptime, and we offer immediate technical support.